Penthouse On The Ridge

PENTHOUSE ON THE RIDGE I PO BOX 312 ST. ANN'S BAY JAMAICA WI I 561 502 9900 I www.penthouseontheridge@gmail.com


TERMS AND CONDITIONS

"PLEASE TREAT THE PROPERTY AS IF IT WAS YOUR OWN"

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AGREEMENT:
All bookings are subject to the following terms and conditions which are deemed to have been accepted in full by the guest and all persons in the party, upon remittance of any payment. Your booking is only confirmed upon receipt of full payment. Reservation summary and confirmation will be sent via email. All payments shall be made by PayPal or Credit Card, unless otherwise agreed. Refund will be processed to the original form of payment, unless otherwise agreed. A 3% processing fee will be charged for all payments made with a credit card.

DEPOSIT & CANCELLATION:
You may cancel your booking at any time up to or during the Rental Period. In the event that you exercises your right to cancel, Penthouse On The Ridge will levy a cancellation penalty as follows 60 days prior, no penalty • 59 - 31 days prior to the arrival date 25% penalty. 30 - 15 days - prior to the arrival date 50% penalty • Less than 14 days prior to the arrival date 75% penalty • No refunds will be given for unfavorable weather or early departure.

In the unlikely event that we have to cancel your reservation due to circumstances beyond our control, you will be offered alternative accommodation if available or a prorated refund of unused portion of reservation, less any processing fees. In the event that no suitable accommodation can be offered prior to check in, then you will be refunded in full. Refund is limited only to monies paid to Penthouse On The Ridge less processing fees. We are not liable for any cancellation or administration charges for travel arrangements, etc.

RESTRICTIONS:
Rate does not include airfare, meals, beverages or airport transfers. Only the amount of persons listed on the reservation may occupy the Penthouse. Under no circumstances may more than the maximum number of persons specified in the reservation agreement/summary occupy the Penthouse. The property cannot be re-let or sublet to any other party or individual without the written approval of the owner or manager. No functions such as parties should be held in the Penthouse without prior approval from owner or manager. Smoking is strictly prohibited inside the Penthouse. You are responsible for taking all reasonable care of the property and its contents. At the end of the rental period, the property and its contents, including all equipment, furniture, utensils, etc must be left intact. Please report immediately any breakage or equipment that does not work. No member of the party shall engages in any activity in or around the property that may cause damage or be offensive to the neighbors, this includes unacceptable social behavior. Except in the case of normal wear and tear, damage to the Penthouse and its contents as a result of your negligence will be your responsible. Cost of repair or replacement will be charged to your credit card.

Penthouse On The Ridge or their representatives cannot be held responsible for any circumstances beyond their control including, but not limited to, mechanical breakdown, illness, swimming pool maintenance, emptying of swimming pool for necessary maintenance, failure of any public service supply. In the unlikely event that you have a complaint about the Penthouse or its contents whilst on holiday, it must be reported immediately to Management or its representatives who will take reasonable steps to resolve the matter.


CHECK-IN & CHECK-OUT:
The Penthouse will be available for check-in from 2:00PM local time on the day of arrival and must be vacated by 12:00PM on the day of departure.

FORCE MAJEURE
Unfortunately Penthouse On The Ridge cannot accept liability or pay any compensation where the performance of our contractual obligations is prevented or affected by force majeure. In these Terms and Conditions, ‘force majeure’ means any event which we or the supplier of the service(s) in question could not, even with due care, foresee or avoid. Such events may include, but are not limited to, war, threat of war, civil unrest or strife, strikes or other industrial disputes, natural disasters, fire, acts of God, terrorist activities, quarantine, epidemics, weather conditions, closure of airports, water shortages, power failure, government action or other events outside our control. Once we have received payment and sent out a booking confirmation that automatically means that you have accepted the Terms & Conditions outlined on our website.

Penthouse On The Ridge